GRAN HALCÓN Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information in the services provided on this website and complies with the laws concerning the protection of personal information, and has established the following privacy policy (hereinafter referred to as the “Policy”). The following privacy policy (hereinafter referred to as the “Policy”) has been established.

Article 1 (Definition of Personal Information)

Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number. Information that can identify a specific individual by itself, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in such information.

Article 2 (Business Information)

Corporate Name: GRAN HALCÓN Co., Ltd.

Address: 2451-3 Obuchi, Fuji, Shizuoka 417-0801, Japan

Representative: Narihiro Otaka

Article 3 (Method of Obtaining Personal Information)

When a customer registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number.

In addition, the Company’s business partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as the “Business Partners”) may also be asked for transaction records and payment information, including customers’ personal information, between customers and the Business Partners. Hereinafter referred to as “partners”). The Company may also collect transaction records and payment information, including personal information of customers, from its business partners.

Article 4 (Purpose of Use of Personal Information)

The purposes for which we use personal information are as follows

  1. To provide and operate our services
  2. To respond to inquiries from customers (including to confirm the identity of the customer)
  3. To send you information on new features, updates, campaigns, etc. of the service you are using, as well as information on other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
  5. To identify users who violate the Terms of Use or attempt to use the service for fraudulent or unfair purposes, and to refuse their use of the service.
  6. To allow customers to view, change, or delete their own registration information, or to view the status of their use of the service.
  7. To bill customers for paid services.
  8. For purposes incidental to the above purposes of use

Article 5 (Change of Purpose of Use)

The purpose of use of personal information shall be changed only when the purpose of use is reasonably considered to be relevant to the purpose of use before the change.

In the event of a change in the purpose of use, the Company shall notify the customer of the changed purpose or publicly announce it on this website in a manner prescribed by the Company.

Article 6 (Security Measures for Personal Data)

In order to protect personal information, we will take measures to prevent leakage, loss, alteration, or destruction of personal information by managing such personal information, specifying how personal information is taken out of the company, and preventing unauthorized access by third parties, in accordance with our regulations on information security.

Article 7 (Provision of Personal Data to Third Parties)

  1. The Company will not provide personal information to third parties without prior consent of the customer, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

1-1. Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the individual

1-2. When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the individual concerned.

1-3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

1-4. When the following items are notified or announced in advance and the Company has notified the Personal Information Protection Committee

The purpose of use includes provision to a third party.

The items of data to be provided to the third party

The means or method of provision to the third party

The Company will cease providing personal information to third parties upon request of the individual.

The method of accepting the person’s request.

  1. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the information is provided shall not fall under the category of a third party.

2-1. When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use

2-2. When personal information is provided as a result of the succession of business due to merger or other reasons

2-3. If personal information is to be used jointly with a specific person, the items of personal information to be jointly used, the scope of joint users, and the users. If the person is notified in advance of the purpose of use and the name of the person responsible for the management of the personal information, or the person is made aware of the situation so that the person can easily know.

Article 8 (Procedures for Personal Data)

When a customer requests disclosure of personal information or records provided to a third party, the customer may request disclosure except in the following cases

  1. When disclosure is likely to harm the life, body, property, or other rights or interests of the customer or a third party
  2. When disclosure is likely to cause significant hindrance to the proper conduct of the Company’s business
  3. When disclosure would violate laws and regulations
  4. When we cannot confirm that the request for disclosure is made by the person in question.

Article 9 (Suspension of Use of Personal Information, etc.)

If the company receive a request from a customer to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained through wrongful means, we will conduct the necessary investigation without delay. If a request is made to suspend the use of personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay.

If, based on the results of the investigation, we determine that it is necessary to comply with the request, we will cease use of the relevant personal information without delay.

When the Company suspends the use of personal information or decides not to suspend the use of personal information, it will notify the customer of this decision without delay.

In cases where it is difficult to suspend the use of personal information due to the large amount of costs involved in such suspension of use or other reasons, and where alternative measures can be taken to protect the rights and interests of customers, we will take such alternative measures.

Article 10 (Contact for consultation and complaints regarding the handling of personal information)

If you have any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us at the following address.

Address: 2451-3 Obuchi, Fuji, Shizuoka 417-0801, Japan

Company name: GRAN HALCÓN Co., Ltd.

Department in charge: System Engineering

E-mail address: aokikikai@alex.daa.jp

Revised: 4-1-2023